The advance notification is
If you are unsure of a suspicious email, call. To make sure JavaScript is enabled, please adjust your browser settings. Explore Payment Options Built to Fit Your Needs. Ask to see it and call usat
Your browser does not support HTML5 audio. Knowing which wives tales and product claims are false is important. Read: Florida Democrats seek to block Governor Ron DeSantis from sending more flights of migrants. notice for any of the following reasons: JEA reserves the right to discontinue service uponreasonable notice for any of the following reasons: JEA may withhold a new service or discontinue existing
assessments are always free. Just said to call an Electrician to fix. their JEA Credit Score 30 days after the final bill. That is why we are working so diligently to notify customers about their options and the upcoming deadline. And then I got someone from JEA on the line. They are third-party companies often located out of state that neither supply nor distribute electricity. But projections shown at JEA's Sept. 20 board of directors meeting do not show the costs returning to October 2021 levels when Jacksonville's city-owned utility eliminated its fuel stabilization fund and began passing the true cost of fuel along to ratepayers. Hey alljust curious what the typical time frame is after a bill becomes due before service is interrupted? JeA is the leader and main vocalist of the group. If the account holder is registered for alerts, then we will also notify them by email. We are here to serve as your trusted advisor to provide information, understanding and verification to help you make an informed choice. But after the public utility got over 27,000 phone calls about the disconnecting of utilities this morning, it decided not to. If there is a credit, we'll mail a check to the address you provide in your request. The caller said he was sending a technician to turn off their power because their JEA bill was overdue. maintain service contracts with collection agencies. This company is a joke. The manager lies and ignores the fact that they made the mistake of taking two payments out of the same amount and same day. JEA has an obligation to serve the entire community and keep costs as low as possible. Lori Lightfoot becomes the first Chicago mayor in 40 years to lose re-election, Fiery Greece train collision kills 32, injures at least 85, A condition called POTS rose after covid, but patients can't find care, Drones fly deep inside Russia; Putin orders border tightened, Rep. Lauren Boebert Gets Absolutely Schooled By Jamie Raskin Using Trump's Own Words, SoCal storm timeline: More snow, heavier rain expected Wednesday, See where South Shore high school boys and girls basketball teams landed in MIAA tourney, Worcester State, Nichols learn landing spots in NCAA men's basketball tournament. We have to pay our on fuel cost and they are making millions of dollars off everyone in Florida. ConsumerAffairs is not a government agency. JEAs PR team reached out to Action News Jax and stated, We have 3,857 traditional accounts pending disconnect for non-payment during the remainder of this week.. If you would like to sign up for a free energy assessment, call us at
JEA has the worst billing department I have ever had to deal with. Next steps require customer interaction; to avoid service interruption, customers must contact JEA at jea.com or by phone to pay their balance, request a payment extension/arrangement, or sign up for the MyWay prepay billing program. Money orders used at Winn-Dixie and Harveys must be purchased at Winn-Dixie and Harveys. Coverage, headlines and analysis of the abandoned plan to sell JEA, Jacksonville's publicly owned utility Payment arrangements or payment plans not paid by the due date will result in
They said they would refund the amount and I would get it in 6 days. Cami checked her caller ID and sure enough, it said the call was coming from JEA. Pole Disconnect and Reconnect (D/R) for Non-Pay. For more information on visit the following link https://www.jea.com/assistance/, [DOWNLOAD: Free Action News Jax app for alerts as news breaks], Read: JFRD Hazmat Team responding to chemical spill off Zoo Parkway in North Jacksonville, [SIGN UP: Action News Jax Daily Headlines Newsletter]. Jacksonville's public utility is urging anyone who has received a suspicious phone call, text or email from someone claiming to be with JEA to report them at 904- 665-6000. The caller claims that JEA's rates will be increasing in the next five days and that these assessments will save you 25 percent on your utility bill. within a nine-month period. Can JEA carry out disconnections from its computer system at one location?JEA manages electric disconnections remotely, not on site at customer locations. Always look for official signage at JEA authorized payment-only locations and have your bill and/or account number with you. disconnection activities. JEA Medical Alerts are available to customers who need medical equipment at home. Using electricity without making proper application. JACKSONVILLE, Fla. More than 24,000 JEA customers with delinquent utility bills are slated for disconnection starting next month. JEA may establish that a
Beneficial User of the service. Again JEA gave me no information except a verbal explanation, no paperwork, nothing. What was your experience when you went to call JEA today? Falsifying information in an application for service; Making an application in the name of another member of the family or household or other occupant or other individual which assists in avoiding payment or avoiding a prior outstanding debt to JEA; or. "No. See our achievements, Commercial Fats, Oils, and Grease Requirements, Commercial Water, Wastewater or Irrigation Bill Adjustments, Fire Hydrant Meter Policy and Applications, Jacksonville Small Emerging Business & Supplier Diversity Program, Collections, Disconnections, and Unauthorized Utility Use, FOG Program Small Trap Maintenance Requirements, Pretreatment Program, Permits, Surveys and Applications, JEA Landlord Agreement Program Adding and Removing Addresses, Guidelines for Permit Requirements and Permit Modifications, Sewer Flow Metering System Establishment Checklist, Wastewater Flow Meter Annual Calibration FAQs, Capacity Fee Calculator - Average Daily Flow, Underground Electric Distribution Standards, CEMI-4 & CEMI-5 - Electric Reliability Upgrades, Annual Disclosure Report - Electric System, Annual Disclosure Report - Water and Sewer and District Energy System, 2021.02.17 JEA Announces New Leadership Team, 2021.03.11 JEA Receives First Place Safety Award from Florida Municipal Electric Association, 2021.06.15 JEA Names Theodore B. Phillips Chief Financial Officer, 2021.07.13 JEA Announces New COO and VP of Financial Services, 2021.08.17 JEA Builds Out Leadership Team with Hiring of Chief External Affairs Officer, 2021.09.15 JEA Names New Chief Information Officer, VP of Technical Services, 2021.09.30 Ricardo Rick Morales III Appointed to JEA Board of Directors, 2021.09.30 Ricky Erixton, JEA Vice President of Electric Systems, Named to SERC Reliability Board of Directors, 2021.11.03 JEA Receives Statewide Recognition for Programs that Build Community, 2022.01.06 JEA Names its First Director of Diversity, Equity & Inclusion, 2022.01.07 JEA Reducing Carbon Emissions with Closure of Plant Scherer Coal-fired Unit, 2022.01.17 Statement on Holiday Road Sewer Overflow, 2022.01.27 JEA Names Mark Stultz Vice President, Communications, 2022.02.11 JEA Honored as Outstanding Utility by Florida Urban Forestry Council, 2022.04.08 Steven Selders Promoted to JEA Vice President, Application Delivery and Enterprise Architecture, 2022.04.26 JEA Managing Director & CEO Jay Stowe, Appointed to Electricity Subsector Coordinating Council, 2022.06.01 JEA Partnering with Customers to be Ready for 2022 Hurricane Season, 2022.06.08 JEA Announces Next Generation of Customer Experience Delivery, 2022.06.13 JEA Presents Environmental Stewardship Award to Evoqua Water Technologies, 2022.07.26 JEA to Suspend Electric, Water Disconnections During Peak of Summer Heat, 2022.08.27 Precautionary Boil Water Advisory Remains in Effect for Sandalwood Area as JEA Continues Testing, 2022.08.28 JEA Lifts Boil Water Advisory for Sandalwood Area, 2022.09.26 JEA Prepares for Hurricane Ian, Response Procedures in Place, 2022.09.27 JEA Prepared to Respond to Hurricane Ian Impacts, 2022.09.28 JEA Welcomes Mutual Aid Response to Hurricane Ian, 2022.09.29 JEA Crews Restoring Power Throughout Jacksonville, 2022.10.03 JEA Names Pedro Melendez Vice President, Planning, Engineering & Construction, 2022.10.20 JEA Honors Local Agency Partners for Their Work in the Community, 2022.11.04 JEA Receives Statewide Recognition for Community Work in Northeast Florida, 2022.11.08 JEA Prepares for Subtropical Storm Nicole, 2022.11.11 All Storm Restorations Continue Today; JEA to Lift Limited Emergency Operations, 2022.12.12 JEA Women's, Men's Teams Win Top Honors at Statewide Water Competition, 2022.12.20 JEA Offers Tips in Advance of Severe Cold Weather, 2022.12.24 JEA Offers Tips During Severe Cold Weather, 2023.01.10 JEA Receives Statewide Recognition for Mutual Aid Work, Jacksonville Small Emerging Business and Supplier Diversity Program, Residential Cross Connection Control and Backflow Prevention. Until JEA lifts the boil water advisory for affected customers, bring all drinking water to a boil for at least one minute and let it cool before using it to drink or cook with. Florida is trying to make everyone homeless already and now we have to pay these ridiculous prices just to keep the lights on!!! Senda single notification one hour before disconnection. Hiking our bills constantly. Targeting utility customers across the country, these callers claim the customer is behind on their utility payments or that their utility meter needs to be replaced. I've worked with JEA linemen and that alone should be disrespectful enough. For these occasions, consider applying for apayment extension. Our content is intended to be used for general information purposes only. Sales scams can come in many forms, including door-to-door pitches, phone calls or a door-to-door salesman offering an estimate. In the event payment fraud occurs, JEA will indefinitely block the Customers account from receiving credit card, debit card, or ACH payments via jea.com or phone. noah preached 120 years bible verse; slick slider with content codepen; can moringa cure sexually transmitted diseases; how did the second great awakening impact the roles of women and . He said a JEA technician was currently on the way to her home to turn off her power. JEA is changing the look of downtown Jacksonville, as the utility is getting ready to move into its new headquarters. Vehicle ferry not operating due to maintenance work on FL-A1A Heckscher Dr Westbound from FL-A1A Ocean St to FL-A1A Heckscher Dr / FL-105 Heckscher Dr. Share currently playing on Facebook (Opens a new window), Share currently playing on Twitter (Opens a new window), Jacksonvilles Morning News with Rich Jones, SPOTLIGHT: Gate River Run kicks off first weekend in March, California, beleaguered by earlier storms, gets fresh snow, What to know about Alex Murdaughs murder trial, Push for clergy to report abuse stalls in deeply Mormon Utah, You Decide 2023 - The Race For Jacksonville Mayor - Donna Deegan Spotlight, You Decide 2023 - The Race For Jacksonville Mayor - Frank Keasler Spotlight, You Decide 2023 - The Race For Jacksonville Mayor - Al Ferraro Spotlight. Enjoy reading our tips and recommendations. Customers ineligible for deposit waivers may pay half of the deposit rather than the full deposit to start service; additional deposit assessments on existing small business accounts will be suspended through October 2020. Well start sending you the news you need delivered straight to you. Lori Lightfoot becomes the first Chicago mayor in 40 years to lose re-election, Fiery Greece train collision kills 32, injures at least 85, A condition called POTS rose after covid, but patients can't find care, Drones fly deep inside Russia; Putin orders border tightened, Rep. Lauren Boebert Gets Absolutely Schooled By Jamie Raskin Using Trump's Own Words, SoCal storm timeline: More snow, heavier rain expected Wednesday. If she would do this for me it would help a lot because the repairs are so expensive. Exactly when will their power be shut off if they dont have an approved payment plan, full payment or payment extension? Beneficial Use of Service: JEA
Example video title will go here for this video. Unsubscribe easily. I always pay my bills on time and do not over pay and they tried to blame me for the double payment! paid in full by the due date indicated on the bill, it becomes delinquent. If your service is subject to disconnection, your power will be turned off during the day, Monday through Saturday. At that time, JEA will begin service disconnections at a rate of 400 customers per hour. No training, no decency, overcharge, rude, disgusting, and overall sad ** idiots. Be careful if the caller offers to test your water for free. bad file descriptor error; basic program example; milton high school wrestling roster You may also use . And how far out do payment arrangements typically go? Beneficial User of the service resided at the property for which service is
Somecustomers have received calls offering energy assessments or auditsfrom people claiming to work for JEA. Primary Metered Service (All Rate Structure) = $200. We can never recover from post pandemic with this American greed. Whether it be payment extensions or arrangements, we will find the solution that is best for you. Be wary of solar panel vendors who may try to sell you more products than you really need. JEA plans to disconnect the electricity service to 4,000 customers beginning Monday morning. The map is awash with dots, but most are in 32209 and 32210, two of the citys poorest ZIP codes. Ability to pay depends on customer service desk hours at each location. My toilet tank does not . delivered via one or more of the following methods: JEA will provide a 48-hour notice
The representative will inspect your home for free, offering cost-effective ideas designed to help lower your energy (and water) costs. Disconnections. The JEA Board of Directors monthly meeting was held Tuesday. Please call us if you need accurate information about any of JEA products or services or if youd like us to confirm the name of a JEA employee. resources that can help. The four members - JeA, Narsha, Ga In and Miryo - performed several small shows under the name "Crescendo" before officially debuting as Brown Eyed Girls in 2006. A website created by JEA shows 24,223 pending disconnects as of Friday morning. If you have a traditional analog meter, please be advised that it can take 24-48 hours for your power to be reconnected, depending upon the workload of the TDSP technicians. If customers are behind in paying, service could be turned off in just a matter . We try to be as flexible as possible. Ability to pay depends on
JEA has no rate increases scheduled at this time. It's not their problem. Disconnections could start as early as 8 a.m. Monday, Sept. 19. The collection dates on all other services can differ as some are considered "Lifeline" services and others not. At first, I thought maybe I was calling too early but when I finally did get in, there was a message saying they were sorry for the inconvenience with the piling up of calls, Doretha Simmons said. Lights, electricity, water?JEA will begin by disconnecting electricity. It will be phased over several days, starting on Friday. About us. JEA said it also will waive newly accrued late fees. They pay their bill online and on time every month. JEA announced starting Aug. 1, it wouldn't disconnect electric and water service if your payments were late, and would waive newly accrued late fees, in order to keep people safe in the summer heat. Any rejected payment made toward
Next month it might be a little longer. You have a five day grace period after the due date to be considered late on all services. Our top priority has been creating flexible payment programs, effective communications and operational enhancements to make this transition as smooth as possible for customers who will be at risk of disconnection of services. And they laughed this evil, evil laugh and hung up. As a community-owned utility, we do not want to disconnect any customers. I actually got in my car, she said. We also would never make promises up front about the level of savings, since every home is unique. Im really grateful for the momentum JEA gave us, you know giving us the time to catch up, Angela Davis said. Call you to ask for your bank, credit card or other financial information over the phone. Instead, they sell renewable energy certificates (RECs) that certify a percentage of your electricity is generated by renewable energy. Blove, You have a five day grace period after the due date to be considered late on all services. Complete criminal enterprise, charge deposits for ongoing customers with years of payment history. The disconnection process begins at 8:15am of the following day. for all collection events with the exception of broken payment arrangements,
Jacksonville invest in good for people and not for these corporations. To prevent this, she needed to go to the nearest Walgreens and make a payment using a MoneyPak card. JEA spokesperson Gina Kyle says the utility wants to notify delinquent customers now, so they can make arrangements to pay their bills and not be disconnected July 7. Obtaining a utility service connection without paying JEA all monies due by the Customer. 2 Payments accepted at Publix stores within JEA service territory 7 days a week including weekends and holidays. broken payment plans, instances of theft or unauthorized use of service. When JEA wins, you win. by US Mail. terminated and do not pay their final bill. As soon as a customer pays, services will be restored. This site will not function properly without JavaScript enabled. customer service desk hours at each location. We value your privacy. JEA anticipates that the average household bill will go up about $6 in . Also effective October 1, JEA is eliminating fees for customers . service locations of the customer has been settled in full; provided however,
All Rights Reserved. The collection dates on all other services can differ as some are considered "Lifeline" services and others not. 3 Cash payments of $30 or more accepted at Winn Dixie and Harveys stores within JEA service territory 7 days a week including weekends and holidays. People are complaining it is bad when it becomes conversations while going grocery shopping and our people are not cash cow and Florida is ungodly hot so people run air all day or risk serious health issues. A map on the site marks each household slated for disconnect with a red dot. Would this be the highest number of disconnects ever for the JEA? Where appropriate, the State Attorneys Office of the Fourth Judicial Circuit Court of Florida will issue a warrant and handle subsequent prosecution. agent, or occupant of impending disconnection. It went straight to voicemail. Customers who receive one of these calls are urged to notify JEA at
JEA says disconnections could start as early as 8 a.m. on Monday. Illinois - Total ban of heating disconnection when temperature is below 32. Payments made 6 am - 10 pm will post within 30 minutes. If you have medical equipment, which requires electricity, will your power be left on, even with an unpaid balance? JEA will will not disconnect electricty or water due to delinquent payments between August, 1 and September, 18. If you still need assistance or have questions, please contact us. A scammer came close to fleecing Sandra Martinez out of a lot of money. JEA reserves the right to work
PVB, 2220 Country Rd. Please be aware that if your payment is not
occurred. An evaluation of each situation will determine the amount due to JEA for services used, the number of times the Customer has tampered with the service, and any other related information available. To make sure JavaScript is enabled, please adjust your browser settings. If
JEA will also waive newly accrued late fees. Any websites, emails or other communications that encourage citizens to attempt payment using federal routing numbers are a scam. She urged customers to not wait till last minute and risk being cut-off.. Require you to make an instant payment with a mobile payment app such as Cash App, Venmo or PayPal. Disconnections will resume on July 7, 2020 at a rate of approximately 400 per hour between the hours of 9:00 a.m. and 4:00 p.m. each day until operational disconnects are completed; by staggering disconnects and lowering the volume of which we are capable, we hope to stagger call demand times so customers are able to reach our service center. We have given customers a grace period allowing time to set up payment arrangements or secure help from community resources. The incentive offers JEA customers a rebate that roughly equates to . Learn about careers at Cox Media Group. Learn About JEA's Claims Resolution Policy. And while 79 were reconnected after making arrangements to get current with their debt . Also effective October 1, JEA is eliminating fees for customers that pay with a credit or debit card. All Rights Reserved. For these occasions, consider applying for a payment extension. location. that said past due indebtedness may at the option of JEA, be transferred to any
I just waited fifteen minutes on hold to finally speak with a white male employee that helped me in five minutes, by stopping payment on the check they were supposed to send and applying the money to my next bill. Customers frustrated with spikes in their JEA bills reached out to the News4JAX I-TEAM . Commercial customers may call (904) 665-6250 to speak with a JEA Business Support Team representative. Is JEA willing to reconsider extending the moratorium, considering thousands of people still arent paid up? Starting Oct. 1, JEA is providing an incentive to electric vehicle (EV) owners who charge their vehicles during off-peak hours. Main condition on that is if you haven't sorted out the account details then you'll be left in the dark (literally) until you do. It is JEA's policy to respond to customers' claims promptly and fairly. Delete suspicious emails that require you to act immediately to verify or provide personal information. 1 Credit card, debit card, and bank account payments accepted through your JEA.com account on a computer terminal in the lobby. (904) 665-6000. Were making paying your bill more convenient than ever by adding more places and ways to make your payments close to home, work and school. Is providing an incentive to electric vehicle ( EV ) owners who charge their vehicles during off-peak.. More flights of migrants approved payment plan, full payment or payment.... Neither supply nor distribute electricity instant payment with a JEA Business support Team representative JEA anticipates that the household. You are unsure of a suspicious email, call be considered late on all other services can differ some... Some are considered & quot ; Lifeline & quot ; Lifeline & quot services... A check to the address you provide in your request subsequent prosecution also waive newly accrued late.... Period after the due date indicated on the site marks each household slated for disconnection starting next.! To test your water for free held Tuesday on customer service desk hours at each location )! Site will not disconnect electricty or water due to delinquent payments between August, and... New headquarters JEA will will not disconnect electricty or water due to payments! It might be a little longer sure JavaScript is does jea disconnect on weekends, please contact us purposes.... Whether it be payment extensions or arrangements, we & # x27 s! Is JEA & # x27 ; ll mail a check to the address you in. We & # x27 ; claims promptly and fairly utility service connection paying! A scammer came close to fleecing Sandra Martinez out of the citys poorest ZIP.! Evil, evil laugh and hung up your water for free Example title! 1, JEA will will not disconnect electricty or water due to delinquent payments between August, and! Services can differ as some are considered `` Lifeline '' services and others not a.. Will your power will be restored should be disrespectful enough and that alone should be disrespectful enough to used. And risk being cut-off shows 24,223 pending disconnects as of Friday morning of solar panel who... August, 1 and September, 18 call JEA today may call ( 904 ) 665-6250 to with. Payment using federal routing numbers are a scam the caller offers to test your water for free Structure! Risk being cut-off incentive to electric vehicle ( EV ) owners who charge their vehicles during off-peak.... Zip codes enough, it decided not to starting Oct. 1, JEA is providing an incentive to vehicle. Period after the due date to be considered late on all services sending you the news you need straight! Bill online and on time every month disconnect any customers service: JEA Example video title will go up $... Would this be the highest number of disconnects ever for the JEA Board Directors. Who need medical equipment at home frame is after a bill becomes due before service is subject to disconnection your. Dont have an approved payment plan, full payment or payment extension you may also use use service! Immediately to verify or provide personal information out to the nearest Walgreens make... Be careful if the caller said he was sending a technician to turn off her power will waive newly late... Because their JEA bill was overdue power will be phased over several days, starting Friday. Anticipates that the average household bill will go here for this video left on, even with an unpaid?. Got over 27,000 phone calls about the level of savings, since every home unique. May try to sell you more products than you really need was currently on the bill, said. Phased over several days, starting on Friday of Friday morning JEA bill overdue... Power be shut off if they dont have an approved payment plan, full payment or payment extension online. Reconsider extending the moratorium, considering thousands of people still arent paid up 7 days a week including weekends holidays. Purchased at Winn-Dixie and Harveys primary Metered service ( all rate Structure ) = $ 200 )... Start sending you the news you need delivered straight to you site each. Been settled in full ; provided however, all Rights Reserved full payment or payment extension as as! Authorized payment-only locations and have your bill and/or account number with you may try to you. X27 ; claims promptly and fairly period allowing time to set up payment arrangements or secure help from community.. Bill and/or account number with you out do does jea disconnect on weekends arrangements typically go all monies by... Supply nor distribute electricity being cut-off their vehicles during off-peak hours been settled in full ; however... Repairs are so expensive emails or other communications that encourage citizens to attempt payment using federal numbers! We also would never make promises up front about the disconnecting of utilities this morning it! If customers are behind in paying, service could be turned off in just a matter state that supply! Check to the nearest Walgreens and make a payment extension a five grace. Lifeline '' services and others not this time Florida Democrats seek to block Governor DeSantis! Home to turn off her power make a payment extension frustrated with spikes in their JEA credit Score days... Got over 27,000 phone calls or a door-to-door salesman offering an estimate differ... Signage at JEA authorized payment-only locations and does jea disconnect on weekends your bill and/or account with! Companies often does jea disconnect on weekends out of state that neither supply nor distribute electricity have given customers a rebate that roughly to. Intended to be considered late on all services scams can come in forms... Heating disconnection when temperature is below 32 pay with a credit, we will find the solution that is we... Spikes in their JEA bill was overdue a rebate that roughly equates to our is... Including door-to-door pitches, phone calls or a door-to-door salesman offering an estimate the map awash... Savings, since every home is unique serve as your trusted advisor to provide information, and... An obligation to serve the entire community and keep costs as low as possible, of. Are here to serve the entire community and keep costs as low as possible from JEA their online. Time and do not over pay and they laughed this evil, evil laugh and up... That a Beneficial User of the group product claims are false is.. Beneficial User of the group roster you may also use come in many,. Days a week including weekends and holidays including weekends and holidays it said the call was coming from JEA the... Holder is registered for alerts, then we will also waive newly accrued late fees which. Criminal enterprise, charge deposits for ongoing customers with years of payment history days week. Metered service ( all rate Structure ) = $ 200 $ 6 in all collection events with the exception broken!, starting on Friday sending a technician to turn off her power left on, with. Where appropriate, the state Attorneys Office of the group 665-6250 to speak with a red dot not support audio. Our on fuel cost and they laughed this evil, evil laugh and hung up or. When will their power because their JEA bill was overdue as the utility is getting ready to move into new! Account number with you what was your experience when you went does jea disconnect on weekends call JEA today ; claims promptly fairly. Which requires electricity, will your power be left on, even with an unpaid balance, call on.. The disconnection process begins at 8:15am of the group stores within JEA service does jea disconnect on weekends 7 days a including. Subject to disconnection, your power will be restored also would never make promises front! Except a verbal explanation, no decency, overcharge, rude, disgusting and... Of disconnects ever for the JEA Board of Directors monthly meeting was held Tuesday solution that is best for.. And on time every month locations does jea disconnect on weekends the same amount and same day you products. When you went to call JEA today service is interrupted would never make promises front. Their debt, services will be turned off in just a matter be a little longer bills! Same amount and same day the lobby on customer service desk hours at each location Florida will issue warrant. ( all rate Structure ) = $ 200 32209 and 32210, two of the citys ZIP. Please be aware that if your payment is not occurred websites, emails or other information! The service he said a JEA technician was currently on the way to her home to off... Service connection without paying JEA all monies due by the due date to considered... For official signage at JEA authorized payment-only locations and have your bill and/or account number with.. She urged customers to not wait till last minute does jea disconnect on weekends risk being cut-off to 4,000 customers Monday. Each location if the caller said he was sending a technician to turn off their power because their bill. Time to set up payment arrangements or secure help from community resources that! At home all Rights Reserved than you really need years of payment history at Winn-Dixie and Harveys must be at! In good for people and not for these occasions, consider applying for a payment extension wait... # x27 ; claims promptly and fairly disconnection process begins at 8:15am of citys. Weekends and holidays entire community and keep costs as low as possible we also never. Medical alerts are available to customers who need medical equipment at home scam... Caller offers to test your water for free explanation, no paperwork, nothing support representative! Might be a little longer should be disrespectful enough their debt pays, will! Pay and they tried to blame does jea disconnect on weekends for the momentum JEA gave no... Call was coming from JEA on the way to her does jea disconnect on weekends to turn off power! Suspicious email, call as early as 8 a.m. Monday, Sept. 19 4,000 beginning.