Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Yelp confirmed a business or employee license. We'll guide you through the process. I called other companies and all said they overpaid by around $2500 for what was completed. Everything was repaired and I am thrilled that I called the right company. We received an estimate to install an Aquasauna system to replace our water softener. We have recently made some management changes within our call center and are making positive, lasting changes that serve our employees and our customers better. System failed on 12/15/2022, called P&S for service, at 8am, and they provided a tech at 9:30 pm. The new system was scheduled and installed within 24 hours !!! After reporting the issue, discussing the case with the install supervisor, meeting the detail agent, scheduling the service, and finally meeting and observing what was needed to be hours of their laborers' time I can strongly submit this A rating based on this company's timely response, quality professionalism, and concern for customer satisfaction. I think it would actually get somebody to my home faster. Cons Challenging to get quality leads and minimal commissions. We take COVID-19, and the health of our customers and technicians seriously. Chicago Tribune May 8, 1941, page 29: Mrs. Mary Moncure Parker Services for Mrs. Mary Moncure Parker, playwright and club woman, will be held at 4 p.m. Saturday at Rosehill Cemetery. Once we received her BBB complaint,we immediatelyreached back out to the customer. Yes, Parker & Sons offers emergency services. License: Not Required. It helps us realize where we may fall short, although we have great intentions. Enjoy the benefits of a maintenance plan, including discounted pricing, priority scheduling, and peace of mind. I have had at least 12 visits from the service members and warrantee personnel from Parker and Sons. He ignored me when I said we had another unit and just left, leaving me fuming. He helped me order what I needed, he gave me his cell so I could ask questions! Good. Report. Took advantage of my elderly parents! Parker & Sons looks forward to working with you again! At Parker & Sons, we are committed to offering our customers the best customer service experience possible. What a Melvin! Great service. Fast service,made sure it was done the way I wanted it. Maintaining electrical systems prevents damage to electronic devices and accessories due to surges. Charged them $4600 to replace a water heater. Then tried to put them on a monthly plan at over $20.00 per month. Tech was great and confirmed what we already suspected; bad (shorted) 240v circuit. The company couldn't tell me on the phone before they came out that the repair was going to cost that much? -Underhanded methods of getting customers -Had to keep phone on 24/7 outside of work in case a customer followed up, even when working my other job. Anyway, I spent an hour listening to her talk about her crazy life and telling me she needed money bad. Instead of one unit, the technicians indicated that both units needed the condenser motor and blower fan replaced which were located outside. They stand by their product, are customer service pros, and I appreciate the level of service Parker & Sons provides. I discourage anyone from using Parker and his greedy Sons. We had Andrew put in a new outlet on our patio, put in a new ceiling fan, replace wall switches, put in new LED lighting on dimmers in the kitchen and put a new GFI outlet in master bedroom. The electrician (Adrian)assigned to us was punctual, knowledgeable and extremely professional. So its very visible and a distraction every time we watch tv. Laurie C. The email sent to *************************** is attached. Parker and Sons. Parker & Sons has agreed to refund the amount of the rebate, totalling $1000, and will work with ********** directly to receive the funds. (every check) which is your personal bonus which during busy season (summer months) be around $800, Feb 26, 2023 - Sales Development Representative (SDR), -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -. Did a fabulous job. Con artists. Medical insurance too expensive 900 monthly, Bad communication (costumer- office) - (office-install crew), - inconsistent work schedule
Very serious quotas and strict sales goals with. The managers don't communicate well at all. I had to buy a new one! When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! Other electrical services we offer include: We offer emergency electrical services around the clock -- 24 hours a day, 7 days a week. They never ever measure the house before putting in the new a/c . You must ask permission to use the restroom or to step aways from your desk. Mike was wonderful! Phoenix: (602) 273-7247. We feel that they should at least put a 4 ton in with a higher seer energy efficiency unit. They were able to come out SAME DAY and get our AC back up and running. Interactions with customer service as wells as the techs on site have always been easy and helpful. We are so glad to hear that he went above and beyond to help you out and we will definitely pass this information along. Visa, MasterCard, American Express, Discover, Check. If these types of opportunities exist, we enthusiastically make our recommendations to the homeowner because we feel that our recommendations would benefit them in a significant manner. The funny part is the technician doesn't even know how to explain inflation but kept on telling me about their 300 vans on the road and customers should bear the cost. Their request will take **** business days to process. I requested to speak to a supervisor or Director, but was told that somebody would have to call me back. Useful. 05/13/21 Company A came to do a tune-up/Maintenance on two 13-year-old A/C units. My phone had been turned off during a meeting earlier that day and I missed my call back by five minutes. I also had the electrician replace an outdoor fan. Worst company ever!!!! This is a very fast-paced environment that requires the actions of all to perform at it's best. We would give them a 5 Star rating. She sent me her invoice. So $3250 for 8 hours of labor. Submitting a response indicates a willingness to work with customers to make things right. Parker & Sons was able to get me in the same day, which was much appreciated since I was recovering from surgery and not able to address the issue myself. UPDATE, AUGUST 20, 2022: Two weeks ago Parker & Sons responded. We also have a Tucson site. Was honest about several things that the installers did not do or forgot and then proceeded to fix said items. It a Goodman and doesnt run all the time like the lennox Parker and Sons put in. Anyone can write a Trustpilot review. They fixed both in 15 minutes for under $100! He made my day. Hi Lois. Recent work: Change out from loadcenter to all in one 200 amp panel and riser replacement. Thank you for taking the time to write this positive review and recommendation. Read employee reviews and ratings on Glassdoor to decide if Parker & Sons is right for you. Called for service at 6:01 am, no tech on duty. Parker : Sons were prompt when summoned over an emergency triggered by a heavy storm in our neighborhood. Parker & Sons installed a water softener and did an excellent job. When Jacob P . Luckily, my next call was to Parker & Sons. Reviews from Parker and Sons employees about working as a HVAC Technician at Parker and Sons. Had been without plumbing for days already. I warn you do not use them. Had these guys come out to fix a broken duct. I would not recommend this company to my friends. Parker is your one stop shop for total home comfort..css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Repair, maintenance, and installation in Phoenix. Every time they come out to fix something and other things break. We are very . I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. They are professional and courteous. The salemen told my husband and I our electric bill would be lower because it is energy efficient. Called Parker & Sons to get a simple kitchen faucet replaced. Had been with the company for a bit by then, boss told me 'you can quit if you want' repeatedly until I gave up. They did heating. Everybody was friendly and courteous. These are just a few examples: Dave at Parker and Sons came to my rescue. , Plumbing or electrical make your first call to Parker And Sons. Everything went smoothly, and they started on time and kept their appointment schedule. We have protocols in place from the moment you call in, to when the technician arrives at your residence. Replace water softener with Aquasauna water filtration system. Claim your profile to access Trustpilots free business tools and connect with customers. I asked for a refund of my monthly service charges that they refuse to service me for and they refused. They said they'd refund $1700, and then perhaps my review would become more positive. Im on disability, with issues from Leukemia and type 1 diabetes! Purchase and installation of a brand new HVAC unit was completed 6/2722. 70% of Parker & Sons employees would recommend working there to a friend based on Glassdoor reviews. Over priced wanted to charge $1200 for replacement motor. Parker&Sons took care of us from the initial call to the actual job and we really appreciate the service. So many - HR department works so closely with everyone else that nothing is confidential. This unit was financed through them and *********************** LLC ie Truist, and I have been withholding final payment as to get the attention of both the finance and Parker and Sons to replace the unit. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. 12/16/2022. During the week we also done get assigned breaks. Parker and sons have been to my house to work on it multiple times over the course of a year. The department is basically understaffed. I will not use them in the future if I need another new unit. My electric bill was outrageous. We also offer installation services for new equipment. Stay up-to-date on current news, promotions, and industry tips. I would have refused to pay for the inspection, but I just wanted him to leave already. BBB Business Profiles may not be reproduced for sales or promotional purposes. 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