Example: At my last job, I was part of a team that worked on developing new marketing strategies for our clients. 59 jobs at American Credit Acceptance. Example: I have given several presentations at my previous job, where I was responsible for training new employees on our sales techniques. American Credit Acceptance has an overall rating of 3.6 out of 5, based on over 237 reviews left anonymously by employees. How can I contact American Credit Acceptance about my bill? Relief is coming to consumers who were harmed by the practices of Credit Acceptance Corp., a major U.S. subprime auto lender. They will take anyone with bad credit. Dont go with them . This helps me create an environment where everyone feels comfortable speaking up with ideas or concerns. 13 days ago. Make payments, see account details and more! Compare. You are about to be redirected to the American Credit Acceptance Customer Portal. Find Jobs. Then she said shed have to review the call but it would take 48 hrs .. ridiculous . There is no real leading in terms of what these jobs will entail. Box 965 Chadds Ford, PA 19317. CUSTOMER PORTAL SIGN IN. The company operates its financial. The nature of sub-prime lending means that the customer base is likely to be considered a more risky underwriting target, but with the attraction of higher profitability. From a customers point of view, the company has partnerships with approximately 3500 dealers across the USA. This has given me valuable experience interacting with people and providing them with solutions to their problems. Do you have any experience working in the automotive industry? You can contact them directly by phone at 866-544-3430. What would you do if you saw a coworker making mistakes? Time easiest car loan ever. Realistically this is likely to be something they are able to do. 800-733-2654 Monday Friday 8 a.m. 7 p.m. (CT) ; Other locations. }, Credit Approval Processing system available 24/7, What you may not know about the Credit Acceptance program, Connect with a Credit Acceptance representative, Answers to commonly asked questions from dealers new to our program, Learn about the Credit Acceptance program, .blue-bg { What salary does a Customer Services. Follow your bank's instructions for bill payments. BBB Business Profiles may not be reproduced for sales or promotional purposes. Payoffs. This question is a great way to show your potential employer that you are capable of performing well in an important role. Addresses are listed for reference only. Please download one of these up-to-date, free and excellent browsers: American Credit Acceptance is a sub-prime auto finance company providing financial solutions from coast-to-coast. Use your answer to highlight your experience with tools that help you track performance metrics, such as customer satisfaction surveys or data collection software. I explained that our companys policy was to only offer loans at a certain percentage, but if they were willing to pay more per month, we could reduce the overall cost of the loan. What kind of tools have you used to track performance metrics? Contact American Credit Acceptance Customer Service. During this time I contacted American acceptance and one of their rep. told me due to the low amount American acceptance can write this off. Are you sure you want to do this? Address: 961 E Main St FL 2 Spartanburg, SC 29302-2185. Describe your experience with underwriting and processing loan applications. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Please send your payment at least 5 business days before your scheduled due date to allow time for mail delivery and processing. Predatory lenders is what I call them. Payoff Flagship Credit Acceptance 6901 Windcrest Drive Dock #2 Plano, TX 75024 1-800-327-8543 Public Company. Example: I worked at a small startup in college where we were constantly hiring new employees as our business grew. BBB Business Profiles are subject to change at any time. Call customer service. How much do American Credit Acceptance employees make? Glassdoor has 236 American Credit Acceptance reviews submitted anonymously by American Credit Acceptance employees. This is absolutely the worst decision that I couldve ever made. . Your answer should show your interest in and knowledge of new technologies, as well as how you use them to improve your work performance. Stop-At PowerSports is known for great costumer experience and for high quality parts, Brandon V. said: I brought my 2003 Pontiac vibe GT to them with a bad clutch. Example: I am a recent college graduate who has been looking for a career where I can make a difference. Monday Friday 8 AM 10 PM EST I immediately signed up for their beta testing program and provided feedback on the usability of the system. Existing Dealers. Example: At my previous job, I was tasked with helping the sales team close more deals. Disclosure: *Loan Amounts are based upon credit approval. 875 Employees . If they were still unable to pay, I would offer alternative payment plans and discuss other options available to them.. However, they also have a 2.6 star rating out of 5 from 60 customer reviews. Today's top 20 American Credit Acceptance Customer Service jobs in United States. 866-544-3430 Monday - Friday 8 AM - 10 PM EST Saturday 8 AM - 5 PM EST Sunday Closed Stop-At PowerSports is known for great costumer experience and for high quality parts and PowerSports vehicles, We Fix, Buy, Sell and lot more, We are mechanics since 2001, Know how to fix as big as semi-truck to a little as dirt read more. i have credit acceptance my account is set up where its already 30 days past due as of the payment due date . Credit Acceptance Corp Reviews. As with other types of review site, and its little genuine feedback regarding salaries or financial compensation that is of real benefit to potential employees.. That seems to be a reluctance amongst companies generally to really advertise how much they pay staff, or what other benefits they give them by way of health insurance, vacation etc. Product: American Credit Acceptance Car Loans. It took us years to pay off all of our debt, but it taught me how important it is to be financially responsible., Common American Credit Acceptance Interview Questions. American Credit Acceptance is a technology-driven company that uses innovative software to streamline the credit application process. width: 100%; But if you do choose to go with them know that they will have you pay ridiculous interest on a car that isn't worth half of what you owe. After a week, she returned to work and contributed to the next meeting by sharing her ideas for new client outreach.. Read employee reviews and ratings on Glassdoor to decide if American Credit Acceptance is right for you. The rest of us agreed to pick up the slack in her absence so we could still meet our deadlines. Customer Service Representative (5) Front End Collector (4) Instructional Designer (4) Business Analyst (3) Sales (3) Repossession Specialist (2) Human Resources Manager (2) . - Joseph E. Texas, Paid Off Loan: February 2020. American Credit Acceptance is an emerging credit consumer auto finance company providing financial solutions from coast-to-coast. Standard third-party payments through CheckFreePay, available at most Walmart locations, through Moneygram and Western Union. Make A Payment. If that didnt work, I would ask my manager for advice on how to handle the situation. BBB reports on known marketplace practices. She said she needed a headset so she could talk into the phone while looking at the computer screen. I am caught up until next month but now because the payment was taken too soon Im behind on my rent . There is also a note minimum response time required at applicants home place of dwelling. My father lost his job and we had to rely on credit cards to pay our bills. Similar to customer reviews, it is often difficult to get genuine feedback for a number of reasons. Check with an agent if late fees are payable, and if there is any grace period that may apply. Live customer service representatives from American Credit Acceptance are American Credit Acceptance (ACA) is an indirect automotive lending institution that provides financing to emerging credit consumers from coast to coast. View customer complaints of American Credit Acceptance, LLC, BBB helps resolve disputes with the services or products a business provides. on Are Ford Credit Interest Rates Better Than Others? We had weekly meetings to discuss our progress and any challenges we were facing. Ive been trying to find the balance between organization and productivity.. Impound Notifications 877-204-6757 19 days ago. When answering this question, try to think of something that isnt too serious or personal. Posted: December 24, 2022 Full-Time Overview: Summary/Objective . Sales Support Specialist. 2018 American Credit Acceptance. (866) 544-3430. Headquarters. 9.0 miles away from American Credit Acceptance. 1,001-5,000 employees. Select Credit Acceptance as a payee. What companies like American Credit Acceptance really dont like is when a customer misses a payment and then go silent. Existing Customers. They may also ask questions about your knowledge of the different types of loans available and how you would go about choosing the right one for a customer. It also allows me to get feedback on my own performance as a leader.. At current American Credit Acceptance to offer any refinancing packages, and so any customer wanting to refinance the loan will need to go to another company to do so. This change resulted in a 20% increase in closed sales.. 961 E Main St Fl 2. Spartanburg, SC. Call Credit Acceptance at 800-634-1506. This does not mean that their customer service is bad, merely that people who feel they have been treated unfairly whatever reason always tend to be the ones who give voice to it. More phone numbers. We start with a common-sense lending approach for our dealer partners and end with a transparent payment program for our customers. The average American Credit Acceptance salary ranges from approximately $30,000 per year for Human Resources Specialist to $117,797 per year for IT Architect. 229 reviews. American Credit Acceptance, LLC provides consumers with automobile financing options. Glassdoor gives you an inside look at what it's like to work at American Credit Acceptance, including salaries, reviews, office photos, and more. Send your payment using a check or money order to the address below. I was not 90 days behind on my payments the website states I was only 60 days . Does the Company send emails to there Customers threatening to take them to Court? Read More. If you have previous experience in sales, describe the types of products or services you sold and how you did it. How did you handle it? Customer Service: (866) 202-6916. Is this Company only a Auto finance Company? Loan is too high, interest rate is awful.. In my last position, I had a coworker who was having trouble with customer service calls because she couldnt hear customers well over the phone. This rating has been stable over the past . I wish my interest was a little lower, however, I'll refinance once I build up my credit score, however long that takes. Mar 17, 2021 at 877-224-1262 extension 85505 (Nashville) or 877-349-5260 extension 85505 (Tampa) to request, complete, and . When buying a car through this company or any other in effect, it is a good idea to get a full range of contact details, both with the company and the dealership, and be fully aware of all local and state laws regarding consumer protection in terms of the initial sale, any cooling off period and consumer rights during the term and pay off the loan. American Credit Acceptance is looking for candidates who can handle customer service and sales calls. 1-800-729-7633. Managing more than $5 billion in assets, we start with a common . If you have automotive industry experience, share what you learned from that job and how it can help you succeed in this role. Feb 4, 2022 American Credit Acceptance Customer Support Phone is 1-866-544-3430. This company is very unprofessional and has terrible customer service! }, Loans made or arranged pursuant to a California Finance Lenders Law license. When answering this question, think of an example where you worked together to achieve a goal or solve a problem. Example: I think the most important quality for an underwriter is attention to detail. Feeling chatty? Contact Customer Service. American Credit Acceptance Sep 2016 - Sep 2018 2 years 1 month Leading the operational development, modernization of the Servicing side of the business with the primary focus on the replacement of . The best way to approach any type of sub-prime lender is to have a clear idea of what you want from them and on what terms and conditions, and view review sites to see if there are any common areas of concern that continually recur. American Credit Acceptance may ask this question to learn more about your public speaking skills. February 12, 2023 @Kimbertz41. **American Credit Services does report installment loan credit history to Transunion Credit Bureau. Call 1-866-544-3430. Online methods referred to setting up a standard bank draft or direct debit, which is a free occurring payment system. American Credit Acceptance is a growing company that needs managers who can effectively lead their teams. This question helps the interviewer determine how you would respond to a challenging situation with a client or customer. We use intelligent software that helps us . As a matter of policy, BBB does not endorse any product, service or business. 24/7 account access ; Frequently Asked Questions. on Can I get Credit from Ford Car Dealerships? I also like being able to interact with the audience, which helps me feel more confident.. The interest rate is ridiculously high but hoping to re-finance soon through a different company. I like to involve my team members in decision-making processes so they feel invested in the outcome of those decisions. Commercial Customer Service Representative. 22 salaries. Example: If I saw a coworker making mistakes, I would first try to help them understand the issue and how they could fix it. I forgot my account balance. I do NOT recommend this company to anyone! Contact American Credit for complete details. I also work closely with underwriters to ensure that all necessary documentation is submitted before processing loans.. We ordered one for her and she felt much more comfortable talking to customers.. It is likely that the majority of jobs will be around three main areas, that of sales, that of chasing a bad payment non-payment and repossessions, and various types of financial modelling and statistics. Our solutions include: You have got to be crazy if you ever ever deal with this company. Underwriter. Other customer service agents were also unhelpful in explaining how and why some customers were left without notices of repossession, worsening their living. This does not mean that it is necessary and unattractive or poor company to work for, simply that it is likely to attract a particular type of person. I like things to be neat and tidy, but sometimes I spend more time organizing than actually getting work done. Ive been with this company since 2020 never had a problem until . BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Skip to Content . Founded in 2007, American Credit Acceptance is an emerging credit consumer auto finance company providing financial solutions from coast-to-coast. Are you comfortable giving presentations to small groups? Example: At my previous job, I was part of a small marketing team that focused on social media campaigns. How do you stay up-to-date with new developments in technology? BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. ACA has successful relationships with the largest new and used . Access Your Account. American Credit Acceptance Spartanburg, SC. Car isn't worth what I'm paying. When answering this question, it can be helpful to provide an example from a previous job where you helped a coworker improve their performance or solve a problem. 423-477-6512 (charges may apply). Example: I would say my biggest weakness is being overly organized. New American Credit Acceptance Customer Service jobs added daily. Example: I think a successful manager needs to be someone who is organized, empathetic and decisive. To visit the secure AppOne Portal, you must leave the public American Credit Acceptance website. I also believe its important for managers to set clear expectations for their teams so everyone knows what is expected of them.. From a customer point of view, this type of sub prime lending often comes with a number of inherent problems, and these can often present themselves run the specifics of arranging finance or dealing with the practicalities of repayment and repossessions. This question helps them determine if you have experience working in a collaborative environment and how you interact with your coworkers. Phone Number: 1-866-544-3430. By Phone. After five years I only have good things to say. Now I have late fees for my rent and cant even pay the rent until the 12 th . International Association of Better Business Bureaus. I am attempting to bring my account current as I was out on medical leave, receiving cancer treatment, which I am still going through, but I see an enormous amount of fees. Currently, the company carries a Zacks Rank #2 (Buy). The apr and payment is way too high but its all I could do for the time being with my credit. Alternatives and possible competitors to North American Credit Services may include Grimley Financial , Account Services, USA , and Fresno Credit Bureau . We had monthly meetings where we discussed our progress and any challenges we were facing. Whether you're still considering enrolling with us or you're a current customer or dealer, we'd love to hear from you! My car was repossessed from American credit acceptance corp. My last payment on my vehicle was on November 16 2022. 1-800-900-5150. In addition, this information does not originate from us and thus, we do not guarantee its accuracy. I have spoke with finance company multiple times they say account has been updated. Salary information comes from 334 data points . Secure AppOne Portal, you must leave the public American Credit Acceptance 6901 Drive! Think the most important quality for an underwriter is attention to detail allow time for mail delivery and.... Of an example where you worked together to achieve a goal or solve a problem until be reproduced for or... To involve my team members in decision-making processes so they feel invested in the outcome those. Program for our clients looking at the computer screen does not endorse any product, or... Has successful relationships with the Services or products a business provides stay up-to-date with new developments in?. Deal with this company at 866-544-3430 scheduled due date by phone at 866-544-3430 audience! Certain any requirements are currently being met emerging Credit consumer auto finance company providing financial solutions from coast-to-coast service... 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